His name is Sero and he's the Captain of the Ecarlet Carillon, or however that was spelled, why does he keep calling him Captain Ecart Carillon? Looks like the problem started when armor guy called Mira The Calamity Star. All that dialogue is wonky. I'm guessing it's supposed to say "I've heard the rumors! / The head of the Izuzu Alliance, the Ecarlet Carillon guild's captain!"