When people are surprised by others' tech illiteracy regarding computers, I sometimes ask them if they can name the major components of their microwave, they both have a similar number of basic parts. For a lot of normies, a computer is basically a tool to them on the same level as their microwave, despite using both every day, they have as much interest in PC specs as they do microwave specs. So I don't really begrudge others tech illiteracy, after all, I too only have a basic idea of how my household appliances work despite using them so often and how common they are.