Want an easy way to avoid misunderstandings like this, either with your friends, relatives, or partners?
1) There’s two major purposes for speech (at least from what I’ve studied for Western cultures, don’t know if it applies everywhere as smoothly). First purpose is to identify and solve a problem. Second purpose is to relate to another individual and tighten social bonds.
2) Men in Western cultures tend to use problem-solving communication, whereas women tend to use social connection communication. Keep in mind that this isn’t an absolute rule, but general gender stereotypes help to reinforce it.
3) To use an example from this chapter, when the mother and father were first married, the mother had to use the father as a stool to get something from a shelf. The mother was a little worried about her weight and using her husband’s back as a stool might have hurt him. The husband assumed she was worried about her weight and then tried to solve the problem by going over various factors that may have caused the gain.
This upset the mother because by trying to solve the problem, the father made it seem like a far more serious issue. So the father, while trying to be helpful, ignored the mother’s intent and also escalated the issue to a far more serious thing.
4) The basic message to take away from this is to try to not assume the intent behind a conversation. Unless the individual pretty much states “I’m worried about this and need help, what are your thoughts on how to solve it?” then the safer option is to listen and be sympathetic. Or at least participate in the conversation without trying to solve issues all the time, because that can come off as condenscending.