Honestly I feel for that soldier. That was the best thing he could do, sigh and walk away from the entitled prick. Some may argue that he should've took command the moment he arrived, but well... it's a matter of opinion, but does helping others with their peace of mind and hope help with the situation at hand where everywhere's besieged and no one can currently provide assistance? Imo, either ignore them or pay it out straight and say "the situation is fubar"