Haha, as someone who is very bad with names I understand her pain!!
It's been six months since I've entered college and I don't even remember the name of half the people sitting adjacent to me, and it's SO hard to ask them for it now! GOD!!
What's worse is that basically everybody in college already knows my name somehow, so it's even more awkward to ask the same person their name twice. (It's because in this country a name like Walter is pretty uncommon.)