@tgb089
Basing from all the other isekai stories that ive read, maids are different from servants because maids are essentially ladies who came from nobles of lower status. Most of them doesnt really spend their whole lives serving someone, they mostly do it for networking i think.
this maid lowkey reminds me of that Emma maid from Villainess Reverses the Hourglass. favored by mother, vowed to protect child, child is highly loved and later becomes villain, it's all coming together
She's also a viscount's daughter. There's also the fact that most of the staff in the palace would be minor nobility, non heirs unwed daughters. But that raises the question, how is a viscount low class?