@WillTell As I see it, the messengers/envoys do not want to be the one to deliver the message so either they choose their most hated colleague or the all envoys somehow ended up sick for some reason or have some family emergencies and the only one left are the ignorant. The envoy seems ignorant of who she is and keep pushing her berserk button so that suggest he either a greenhorn or the most hated in the office. We all have that coworker.