In addition to what others are saying about access to digital copies of media - specifically what happened with Funimation...
The fact of the matter isn't just it happened, it's the fact that they could have just, you know, not pulled that BS.
Thing is, it would have been no big deal to just grant users who had access to those titles on Funi's servers to the very same titles on CR's servers as well once Funi went dark.
But they didn't.
Instead, they decided they wanted to make even more money by not rolling the access privileges from Funi to Soggy. And this despite owning what is arguably the largest market share of titles being distributed in the US, and having a direct pipeline for title acquisition through their parent company, Sony.
It's such an inept and boneheaded move that I can't even think of them as being "crunchy" anymore. They're now Soggyroll to be, because they're as sad and pathetic as a cold, soggy, wet, and limp eggroll.