As I always said. If you can't preform your duties then don't apply for the jobb.
Being head maid one would have to assume one would have contact and a need to cooperate with male staff. And it is rude to ignore the 2nd employer which is male.
Even if it's her own desire to be close to the duchess, she can't be lacking even if it's due to truma.
You don't send people with spider phobia to clean the spider enclosures at a zoo.
Such things just bother me when it comes to workplace morals and manners.