Bitch cared more about the motif of a pen than her friendship.
MC knew that she liked the character so much so MC bought her a spare one. Maybe because a pen doesn't last forever.
Bitch is too dumb to consider the alternative.
The biggest fuck up they've done was apologizing online, and then doing a re-do afterwards
One group won't accept your apology, and the other now think you're a pussy.
I get where the author is coming from, but this is not the solution.