How-To: Write Better Bug Reports

[kouyo]

STOP! Copy this template BEFORE you post!​

We want to fix your bug as fast as possible, but we can't fix what we can't reproduce.
Please copy the code block below, paste it into your new thread, and fill it out.

[B]1. Describe the bug:[/B]
(Tell us exactly what is broken or what went wrong.)

[B]2. Expected behaviour:[/B]
(What did you expect to happen instead?)

[B]3. Steps to reproduce:[/B]
1. Go to (URL)...
2. Click on...
3. See the error...

[B]4. Environment details:[/B]
* Device (e.g. Windows PC, iPhone 14, Mac, Android Tablet):
* Browser & Version (e.g. Chrome 126, Safari 17, Firefox, Edge, Opera GX):
* Internet Connection (e.g. Home Wi-Fi, Mobile Data / Carrier Name):
* Are you using a VPN, an ad blocker or custom extensions? (Yes/No):

[B]5. Troubleshooting checklist:[/B]
* Does this issue still happen in Incognito / Private mode? (Yes/No):
* [For Reader Issues] Do you have Data Saver turned on in your settings? (Yes/No):

[B]6. When did this start?[/B]
(e.g. Today, a week ago)

[B]7. Proof (Screenshots/Video):[/B]
(Drag and drop your screenshots directly into the forum text box, or paste an Imgur link here. We NEED to see what you see!)

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Detailed Guide & Examples​

Need help filling out the template? Here is exactly what we are looking for.

Title Tags
Please start your thread title with one of these tags so we know where to look:

• [Mainsite] - General website pages
• [Reader] - The manga image reader
• [Forum] - The forums
• [PWA] - The installed app version
• [Uploader] / [Editor] - Uploading chapters or editing manga info

Example: [Reader] Pages fail to load on mobile data

Why do we need your browser and device info?
Saying "I use a Dell" or "I am on a phone" doesn't give us enough info. A bug that happens on Safari on an iPhone might not happen on Chrome on a Windows PC. Tell us exactly what app and OS you are looking at.

Screenshots are your best friend
If the text is overlapping, a button is missing, or an error pops up, take a screenshot! You can literally just drag and drop the image file right into the text box where you type your post.

Advanced Users (Optional)
If you know how to use Developer Tools (F12), please include:

• Error messages from your browser console.
• Network request data (e.g. if an API request returns a 403 or 404).
• The request region and request ID (via and x-request-id response headers respectively).