Wait, are we supposed to feel sorry for the kingdom that relies on pretty much kidnapped ppl from another world and if they won't comply they demands they will be kicked out into unknown? I know that she treated them badly, but she is a minor that was kidnapped and forced to do things she doesn't know a thing about. So yeah, I think author should have showed us saivors point of view. And you can explain her terrible actions as coping mechanism with a highly stressful situation she found herself into.