Main site help needed - reading sessions

[tuisilva]

Hi there can someone tell me why the site sometimes during my reading sessions becomes like this ??? this keep happening around 20:00/20:30 like clock work for the past 2 days.

Is it some sort of limitation the site has ?? what is happening ?? if someone knows i would be much appreciated.

 

[Remocracy]

But the connection goes through sometimes.

Huh interesting. Can you try connecting through a VPN? You can use any free VPN.

 

[tuisilva]

well right now it is working so i have no idea of what kind of witch craft is going on.

btw just out of curiosity i tried the link again and this is the result.

 

[tuisilva]

Huh interesting. Can you try connecting through a VPN? You can use any free VPN.

humm no i actually don't use VPN and truth be told don't know how does work, i only see paid ones on the net.

 

[Remocracy]

humm no i actually don't use VPN and truth be told don't know how does work, i only see paid ones on the net.

There are many free VPNs for chrome, etc. On my first search I found this: https://chrome.google.com/webstore/...-vpn-p/majdfhpaihoncoakbjgbdhglocklcgno?hl=en

 

[tuisilva]

There are many free VPNs for chrome, etc. On my first search I found this: https://chrome.google.com/webstore/...-vpn-p/majdfhpaihoncoakbjgbdhglocklcgno?hl=en

humm ... have no idea how to use that, gonna search and learn about it.

 

[Remocracy]

humm ... have no idea how to use that, gonna search and learn about it.

You install it and turn it on. Not too hard to use. When you're done you turn it off.

 

[T10_]

Hi there can someone tell me why the site sometimes during my reading sessions becomes like this ??? this keep happening around 20:00/20:30 like clock work for the past 2 days.

Is it some sort of limitation the site has ?? what is happening ?? if someone knows i would be much appreciated.

Every request has a request id that can help devs identify problems. You can get the id by either getting it from the x-request-id header, or by going to https://uploads.mangadex.org and copying the debug info.
Next time you have the problem, go to https://uploads.mangadex.org and send the debug info here (or on Discord if you don't want your region to be public) so a dev can check what could cause it.
If it doesn't show the debug info because you can't connect, then go to the #support channel on Discord and ask for help there because a dev may need your ip address.

 

[T10_]

Also posting this here from the MangaDex Discord

Site access issue diagnostics
Is MangaDex down or is it me? It's probably you, but check https://status.mangadex.org/.
If it is you, there are many possible causes, so it's important to know exactly which one is affecting you. Please be specific.

0. Infinite spinner in the middle of the page
One of:

• your browser's cache is stale
• one of your extensions is being stupid
• your browser is too old
• you can't reach us reliably

Try in private/incognito mode.
If that works, clear your browser's cache then refresh. If it doesn't work outside of incognito, disable your extensions 1 by 1 until it works.
If that didn't work provide both of the following:

• go to https://www.whatsmybrowser.org/ and share the link they give you
• a screenshot of your browser's console (F12 -> Console) if on desktop

1. Certificate error (or SSL_CERT...)
Your antivirus (usually McAfee) or your router (often on TrendMicro/Asus routers) is flagging MangaDex as dangerous and trying to hijack your access to it.
You have 2 options:
a. whitelist https://mangadex.org and https://*.mangadex.org in your antivirus/router's settings
b. don't use McAfee and/or disable your router's security (it flagging MD proves it's garbage if that was necessary)

2. Domain not found (or NXDOMAIN, ...)
Your ISP is most likely lying about our IP address.
Run the following on the command line nslookup mangadex.org and compare the resolved IP with the one at https://dns.google/query?name=mangadex.org.
If they don't match, your ISP is lying.
You will have to change your DNS servers (use Google's or Cloudflare's) or use a VPN (Cloudflare Warp and ProtonVPN are excellent and free).

3. Timeout / Connection refused
Go to step 2 first. If that didn't apply, try with a VPN (see: go to step 2).
Could be many things, share the results of the previous steps here.

 

[Samhill]

Huh interesting. Can you try connecting through a VPN? You can use any free VPN.

I don't have any issues. I'm just trying to help.

 

[Remocracy]

Also posting this here from the MangaDex Discord

Seems to be step 3 as per

No can't visit.

 

[tuisilva]

Well i'm kinda still having this infinite spinner. I have tried cleaning the browser history and cache, i even ran the software CCleaner and still kept happening. So i just got tired of that and went to fetch the VPN, so now when ever i have this spinner i just turn it on and it works again.

I still have no idea why this happens cuz i never needed a VPN like ... ever, but it ok.

Thanks for all the tips and help you guys gave me.

 

[Remocracy]

I still have no idea why this happens

ISPs getting all uppity installing "protection".