@Drinkfist If this is like how it is on my place (Somewhere in SEA), then a lot of pros (in fact, everyone) mostly play in cafes. People don't really own a PC and even if they do, they usually don't have the luxury of customizing them so I guess it's understandable that this guy doesn't know jack shit about it. I imagine a "prestigious" team like the one he was on also hired a maintenance team for their PCs.
As someone who've worked in a cafe before as a teen, what the owner said is basically what we did as well.