Yep, tbf, we appreciate people like that, since it's pretty much how discussions should be instead of just attacking one another.
Also true, since we didn't expect that comment to be posted at all.
For example, if you check May 15's mass takedown, you can probably see how we went radio silent for hours before releasing a public statement, since we needed time to prepare a response that could answer any questions (or at least the main ones) people had at the time.
This time, however, we didn't have the opportunity to do the things properly given that multiple steps were either skipped entirely or done incorrectly from the start.
Sure, as I said, all this mainly blew up due to the aforementioned unsavoury comments which shouldn't have happened at all, so we also understand why they're angry about it (heck, we also are).
Now, on a somewhat unrelated note, to all of those that told us to kill ourselves (because there are multiple of them), what the hell is wrong with you?