"Something went wrong with your upload"

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Apr 26, 2020
When I try to upload any chapter of any series I'm doing, after a few seconds of trying to upload, that message pops up.
What's happening?
My file doesn't have folders inside folders, all numbered correctly (001, 002 or p1, p2...etc), less than 100MB
Group Leader
Jan 21, 2021
Have you tried using file URL upload? I have the same problem yesterday and it's working just fine by using that method
Dec 5, 2019
@sixonepm members can't use it, Group Leaders can.

[*] @Franzinetti Copy-pasted from discord #support

Uploads failing common causes:

1. Connection is timing out to our server. If it takes longer than 1 minute this is probably the cause.
2. Files or folder having loads of (((([[[[]]])))) in filename can cause it to break.
3. Nested folders within folders or hidden folders.
4. Not a .zip. We don't support .rar or .7zip at this time.
5. Apple device owners - the zip contains a hidden folder and metadata.
6. It's your first upload.


a. Optimise your files to reduce filesize. See https://mangadex.org/thread/250545 for info on how to optimise.
b. Try a free trustworthy VPN such as ProtonVPN (free tier) https://account.protonvpn.com/signup and set the exit node to EU.
c. Rename the files and folders, make sure there's no nested or hidden files/folders and zip as a .zip.
d. Apple device owners - use the solutions posted in here to remove the files. https://stackoverflow.com/questions/10924236/mac-zip-compress-without-macosx-folder
e. If all else fails: https://discordapp.com/channels/403905762268545024/726921084187705454/726921234373410966 Post using the format supplied and let someone else upload it for you.
f. First uploads require approval. It will be checked as soon as someone has time.
g. If you are a Group Leader use the new Dropbox uploader.
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