I think part of the problem is that we only see Lizzia's POV so all we know is what's going through her filter, and she knows very little about what's going on, even with her knowledge of the game all she can do is speculate about what's happening. That makes the readers confused because things are happening and we just don't know any more than she does. Characters have been introduced one after another and that helps contribute with the feeling of it not making sense. As it is the author is in a situation where they can pull any sort of crap from this point on and it'll be believable because not much is set into stone as it is.