There's lack of confidence and there's being a total idiot; Olivia have a super rare type of magic, he's the one who recognized her before anyone else and she's incapable of open her mouth and talk??! She's indeed the classic Japanese heroine, girlie have enough to make her "special" but everything else she's an useless damsel in distress... no idea what charms they see on such a frustrating character, can she wipe her own ass or she'll be crying in the corner until someone do so?