If you wanna see what happens with social style comments, then go to Dweeb Central or Comick to find out.
I have seen them, I know what you're talking about, which is exactly why (well, at least mostly why) I don't appreciate this change in its execution, since it's gonna essentially remove forums any relevancy they might have now in discussing manga.
By the way, not relevant to your reply, but just as a practical example of a feature of forums which I've found useful right now: this kind of quote reply, where I only quote part of a message, isn't possible in a practical way in any site containing social media style comment sections I've ever seen. Not that big of a deal on it's own, but of the two messages I've sent in this thread, I've already used a feature that is likely not going to be available in social style comment sections.
To clarify the position of 'social and comments': Social posts and post comments will be expanded to group 2. When we are confident, we can fight the betting/adult spam on posts and post comments; we will expand it to group 3. Then, and only then, will we switch title comments and chapter comments to the new system.
People dislike change; this is nothing new, but the forum-style commenting system doesn't work well when it's separated to this degree, which is why it's happening. Until the switch-over is complete, both systems will remain accessible and linked.
I really don't appreciate the response to mine and others concerns effectively being not much more than "people hate change, they'll accept it eventually", since it just comes off as purely dismissive of feedback and criticism. As much as I imagine working with this forum isn't exactly easy (at least, from what I've gathered in the rest of this thread, I don't know Xenforo myself.), and I'm not trying to ask for the impossible or anything, but I'd rather at the very least you guys were transparent about that being a major reason for the change.
Because otherwise, I still fail to understand what the upsides to this change would be, or what stops you from still providing easy and direct access to the forum from the UI even with the new system, I don't believe it would be too hard to have a simple button that redirects you or creates the forum page for the chapter that's cohesive with the new visual design you're aiming for.
Especially since, by your own announcement, forums are still going to exist and be usable by anyone for any title or chapter. I agree the above solution probably wouldn't be exactly elegant, since you'd end up with effectively two different comment sections, but unless the plan was to eventually remove forums all together (which, if that is the plan, it would be appreciated if it was made public and transparent, as your current stance is that, and I quote, "The forums aren't going away".), you'd still have to manage and moderate forums regardless, so again, I fail to see any positives in this approach.
Just so my position is clear, I would love to be proven wrong and for the new system to have all the features forum threads have, but I have my doubts that'll be the case, given how every other similar system I've ever seen works.
I'm not trying to make this a bigger deal than it is, and I'd appreciate it if this comment doesn't get labelled as baseless criticism or "people hating change", because clearly that isn't the case.